1. Vendor identity
Legal nameShareen Richter trading as Laughter Coaching SA
Operating nameHappiSpace
SectorCorporate wellness facilitation · Speaker services · Venue hire
Founded2009
Physical addressSandton, Johannesburg, Gauteng, South Africa
Postal addressAvailable on request
Director / OwnerShareen Richter
Information OfficerShareen Richter — shareen@laughtercoaching.com
2. Statutory registrations
CIPC Reg No.Available on request
VAT No.Available on request
SARS Tax Compliance Status (TCS PIN)Current — PIN issued on request
SARS Income Tax ReferenceAvailable on request
Banking confirmationFNB / Standard Bank confirmation letter on letterhead — on request
Email shareen@laughtercoaching.com with subject "Procurement pack — [your company]" and you'll receive a vendor-onboarding bundle by reply within one working day.
3. BBBEE
BBBEE LevelCurrent certificate available on request
EME / QSE / GenericConfirmed on certificate
Black ownership %As per certificate
Black women ownership %As per certificate
Preference pointsCalculable from BBBEE level under Preferential Procurement Regulations 2022
4. POPIA compliance
- Information Officer registered with the SA Information Regulator under POPIA Section 56.
- Privacy Policy published — see Privacy Policy.
- PAIA Manual published — see PAIA Manual.
- Cookie consent banner deployed with Google Consent Mode v2 — analytics default to denied.
- POPIA-compliant Operator Agreement available for any client requiring one.
- Data retention policy: enquiry data retained 3 years from last interaction, or until deletion is requested.
- No special personal information collected; no data sold or shared with third parties for marketing.
- Cross-border data transfers (e.g. Netlify, Google Workspace) covered under POPIA Section 72 lawful-transfer conditions.
5. Sample Service Level Agreement
A standard HappiSpace engagement runs on Shareen's two-page facilitation agreement covering:
- Scope of service (programme type, duration, participant cap)
- Date, time, venue (and travel terms if delivered at your premises)
- Deliverables (session, take-home materials, optional written report)
- Fees, deposit terms, payment terms (30 days from invoice; deposit secures date)
- Cancellation terms (sliding scale: full refund 30+ days out; deposit forfeit 14-29 days; 50% 7-13 days; 100% under 7)
- Confidentiality, IP, photography consent
- Indemnity, force majeure, governing law (South Africa)
- POPIA Operator Agreement (where you share employee personal information with us for session admin)
A redactable Word version is sent with every proposal so your legal team can mark up freely.
6. Insurance
Professional IndemnityCertificate on request
Public LiabilityCertificate on request
Venue insurance (HappiSpace Sandton)Cover details on request
7. Health, safety & cultural sensitivity
- No physical contact required during sessions.
- No personal sharing or disclosure.
- No spiritual, religious or political content.
- Sober-living safe; religiously inclusive; neurodivergent-friendly.
- Sessions screened with the client for cultural and operational fit before booking.
- Standard facilitation safety briefing at session start.
- Onsite contact with your nominated session liaison throughout.
8. Sustainability and ESG
HappiSpace is a small, founder-led business with low environmental footprint. We:
- Use digital-first session materials (no printed packs unless requested).
- Source venue catering locally where applicable.
- Run no fleet; travel via shared transport where viable.
- Contribute to corporate wellbeing — the social pillar of ESG — as our core service.
9. Accessibility
HappiSpace facilities and digital surfaces are designed to be accessible. See our Accessibility Statement for the full standard.
Need the full pack as a single bundle?
Email Shareen with your procurement contact and onboarding deadline.
BBBEE certificate, TCS PIN, CIPC, VAT, banking, Operator Agreement, insurance certificates — replied within one working day.